Our return policy starts from the day of delivery, from this date you have 14 days to post your unwanted products back to us.
For further information on how to return your order, click here.
To track your return with your order number click here.
For further information on how to return your order, click here.
To track your return with your order number click here.
Important
You will need to pay postage to return any of your unwanted Motel items - this costs A$30.30 through our portal.
If your order number begins with "AU" but you are returning from New Zealand or any other country - please follow the instructions here.